I'm glad I have your attention. In this blog post, I am going to get straight to the point. No BS. Telling it like it is. Being involved with many businesses from small micro to large multi- nationals, I see & hear every day the impact of human interaction and what is does to a business’s bottom line. I will tell you about one of Australia's biggest multinational chains rapidly declining in market share, in one of my future blog posts. For now let's get serious. What i Read More...